Fearless Industry Training and Assessment (FITA) are proud to present the only complete Unit Standard based retail training and assessment qualification.

Today's retailers operate in a highly competitive, service orientated environment where the main difference between stores can be the QUALITY OF SERVICE they give and the SHOPPING EXPERIENCE the customer enjoys. The perception customers and potential customers have of your store will determine whether you will consolidate or grow your business in the future.

The staff you employ are your greatest asset and well trained and qualified staff be your greatest investment. Worthwhile achievement and qualifications generally only comes through coaching, encouragement practice and repetition.     

This training incorporates knowledge, instruction, and assessment of a majority of the tasks/roles your staff are involved in performing. Training helps them become aware of how they may better undertake those tasks and responsibilities and then be assessed as competent and qualified in them.      <Services>